Yes, after 2 months, finally we had our luggage back. I almost lost hope. The waiting and hoping for its return were stressing me out. Nobody from United Airlines called to update us with the status of our misplaced luggage, until Friday of last week. We've filed the necessary forms that would supposedly help for the effective search so we didn't think there's really anything else we can do about it but wait. At some point, I thought we're probably just waiting in vain, but we just couldn't give up the tiniest hope that we could still have it back. Until we were awakened by a call on a Friday morning. It was around 9:00 o'clock, we were still asleep because hubby doesn't work on Fridays.
The call was from a United Airlines Claims Representative, basically informing us that they've found our luggage but it's currently in the hands of a 3rd party baggage contractor. In the event that the contractor won't deliver it to us, UA would be willing to compensate us. I didn't know the whole conversation until hubby hung up the phone and relayed everything to me. I was upset, of course! If they had found it, why can't they make sure it's being delivered to the rightful owner? I mean, isn't it their responsibility to do that regardless if there's a 3rd party contractor involved or not? I just can't seem to shake off the nagging thought that they might not deliver it simply because they don't feel like doing it, anyway the airline would pay for it. Hubby made himself clear to the other person on the line, that the luggage was irreplaceable, we need it back so they should give it back to us. The lady told him she'll do everything to help us get our luggage back. That's it? Great! This could be another months of waiting, I've thought. I got so upset that somehow I was guilty of taking it out on hubby. He didn't do anything wrong but I just wished he had raised his voice a little bit, be assertive and maybe cussed out a little to show his discontent to the airline representative. Yeah, I was playing devil's advocate, lol. But knowing hubby, I know he wouldn't do that. He didn't think it was necessary. Besides the person on the other line was not responsible for the mess. In fact, she could help fix it or if hubby hadn't handled it well, she could screw it up all the more than it had already been screwed. But of course, I didn't come out of this logic on my own, lol. He had to point it out to me. I was too bothered to even care if my thoughts are sensible or not. As always, hubby had talked some sense into me.
Anyway, we got our luggage back. So I guess, all's well that ends well. I'm going to put all the bad things behind. I won't deny that this whole experience had somehow traumatized me. If only there's another way to go to the Philippines than flying, I would gladly try it, hehe.
I wish I know what to tell my friends who would also travel in the future so as not to experience what I've experienced, but to tell you the truth, I don't know if there was really something that could have prevented it from happening. It happens to a lot of people. Airlines incur losses because of thousands of lost, damaged and misplaced luggages a day. Maybe just a piece of advice, don't put anything valuable in your checked in suitcases. Label your luggages. If you won't find your luggage in the claim area, report it right away. Be patient and don't lose hope. Lastly, pray that your luggage wouldn't be part of the random physical baggage inspection done by Transportation Security Administration. Because ours was and we believe that may have caused the mess up. We found a Notice of Baggage Inspection inside that misplaced luggage of ours. The other 3 checked luggages we had didn't have a TSA note inside. We believe they dug through our stuff one by one to look for suspicious and hazardous items. I know it's part of their job and it's a very excellent security measure, but we just hope they'd be more careful and responsible for those inspected luggages. After all, they have owners that consider the contents valuable regardless of the price value.